Refund policy

We have No Return/Refund Policy for all Digital Products. If you run into any issues with your Digital Product Purchase, please contact us at help@honeycoastprintco.com to discuss the issue and find a suitable resolution if needed.

For all non-Digital Product Purchases, we also have a No Return Policy. However, in the case of damaged products, please contact us at help@honeycoastprintco.com with both a description and picture of the damage. A suitable resolution related to the issue will be provided. We must be contacted within 30-Days of the items Delivery to be eligible for replacements. You’ll also need the receipt or proof of purchase.

You can always contact us for any return question at help@honeycoastprintco.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds (European Union Only)
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at help@honeycoastprintco.com.